We’ve compiled the answers to the most frequently asked questions from our catalogue here. If there’s anything else you’d like to know, please ask away!
Custom and personalised orders
If you're looking for something bespoke, we're happy to hear from you! Please just send us a message and we'll get back to you as soon as we can.
Please note that anything custom-made or personalised, including garters where the items are made to fit each client specifically, are not eligible for returns or exchanges.
Products with habotai silk ribbon: please be aware that this ribbon is designed to fray. Please be careful with it! If threads start to come off, just snip them gently with sharp scissors.
Wire products: it's a part of the production process that the wire used to make my products is twisted, to hold beads in place and hold its shape. The wire is flexible so can be gently moulded to the shape you want it, but under no circumstances should you continue to over twist the wire. This may cause it to break!
Most of our products can be adjusted to your specific size - please send us a note either before you purchase or at the checkout. You can do this either through our contact form or click through to our Etsy shop and do it there!
where are you based?
Peacock + Pearl is based in Manchester, UK. We don’t have a physical shop, sorry!