privacy policy

This Privacy Policy describes how and when Peacock+Pearl collect, use, and share information when you visit our site, purchase an item from us, contact us, or otherwise use our services through www.peacockandpearl.co.uk, Etsy.com or related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. 

details we collect

When you leave a comment, or communicate with us via our contact form, you may elect to give us personally-identifiable information such as your name, email address, geographic location, or other information which could be used to locate or contact you.

Our website host, advertising network, advertisers, and affiliates (“Affiliates”) may collect non-personal information such as your IP address, the type of browser you are using, the referring website, the operating system you are using, your Internet service provider, the search terms you use on our Site, the specific web pages you visit, and the duration of your visits.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cookies collect certain types of non-personal information such as the search terms you use on our site, the specific web pages you visit, the duration of your visits, and your preferences. Peacock + Pearl do not use cookies on our website, but we do sometimes use affiliate links in our posts. The sites to which we link may use cookies, and these are governed by their own privacy policies.

Affiliate Links

This site uses selective affiliate links, which means a commission is earned if you make a purchase via the link. The price you pay will be the same whether you use the affiliate link or go directly to that website.

Etsy Shop

To fulfil your order, you must provide us with certain information (which you authorise Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Peacock+Pearl reserve the right to change this policy from time to time by updating this page, and that on our Etsy site. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24 January 2019.

Third-Party Advertising

We may use third-party advertising companies to serve adverts on our site. Companies such as these may use non-personal information about your visit to the site to display adverts for goods and services which they believe may be of interest to you.

website links

We may provide links to other websites in our articles. We are not responsible for the content or information use at any of those sites, and you should review each site’s privacy policy.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time;
    if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; an

  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

  • Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

Emails will be deleted one year after the completion of work. Designs will be archived for future access. If you would like us to permanently delete emails or designs sooner than this please let us know. Invoices will be kept for seven years in line with current tax regulations. 

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (for example, where we are required to store data for legal reasons) we will generally delete your personal information upon request.

  • Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information, or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Contact Us

For purposes of EU data protection law, we at Peacock+Pearl are the data controller of your personal information. If you have any questions or concerns, you may contact us at thishomelyhouse@gmail.com, or through the Contact page of our website.